Community Based Mobile Crisis Team

Pacific Clinics and Solano County Behavioral Health offer Mobile Crisis services in Solano County in partnership with the local Police Departments. The program was initially launched in May of 2021 in Fairfield and Suisun City. BH has expanded the program to all cities in April 2022 however had to be paused due to staffing gaps in September of 2022 and relaunched in May 2023. The community-based Mobile Crisis Team is now operating 8:30 am- 10:00 pm, M-F in all cities. We continue to coordinate with Vallejo and their new IHART Team operated by the Felton Institute to coordinate dispatch and protocols. The Pacific Clinics team continues to recruit more staff and jointly with BH, meets biweekly with all city law enforcement agencies who attend to cross-train and jointly determine next steps for expansion as required by the State through BHIN 23-025.

Solano County Behavioral Health is proud to launch this vital program along with a new contract with Medic Ambulance to support community transports to prevent individuals in crisis being transported in a police car, reducing trauma. These long-awaited service requested by community members, persons served, family members and stakeholders, are funded by Solano County and the voter approved Proposition 63, Mental Health Services Act (MHSA) as described in the Integrated Three-Year Plan.

How to access: Call 911 and dispatch will coordinate with mobile crisis 8:30 am - 10 pm, Monday - Friday.

Solano Mobile Crisis Program Brochures
Please print and share in your workplaces and community.

Pacific Clinics English

Pacific Clinics Spanish

Pacific Clinics Tagalog

Response Tiers
To understand the different Mobile Crisis Response teams, view this document with the various Response Tiers (how calls are triaged) and Critical Engagement Programs like Homeless Outreach, AOT, and others that coordinate with Mobile Crisis.