| || |
|Access to Services|
Welcome to Solano County Behavioral Health General Access page. On this page, you will find information for accessing SCBH services, as well as resources for consumers.
The Solano County Interdisciplinary Collaboration and Cultural Transformation Model (ICCTM) MHSA Innovation Project aims to increase culturally and linguistically appropriate services for County-specific unserved and underserved populations with low mental health services utilization rates identified as; the Latino, Filipino, and LGBTQ+ communities. The project is anchored in community engagement practices and the nationally Culturally and Linguistically Appropriate Service (CLAS) Standards. Through the ICCTM project, fourteen (14) quality improvement (QI) action plans were developed by multi-sector community partners highlighting the local community's perspective on culturally appropriate practices that should be integrated into the current local mental health system of care. One of the QI action plans, TRUECare Promoter Roadmap, aims to develop an easy-to-understand, culturally appropriate resource map for the community that will be made available in English, Spanish and Tagalog through a web-based version as well as paper versions.
Interactive Map Instructions
Below is the web-based version of the TRUECare Map, which is interactive. To use the interactive map, click on the image below. The English version of the map will open in a new window, but you may select your preferred language by clicking on it in the bottom, right-hand corner. To use the map, click on any of the labeled pin icons; Abuse Support, Crisis, Access, Housing, Support Advocacy, Basic Needs, or Culture Matters. When you click on an icon, a new page will open listing resources that relate to that subject. To return to the main screen/map, click on the "Home" icon in the top, left-hand corner.
If the map does not work when you open it, you may need to download the map and open it from your computer. You can download an interactive version of the map here. You can also try accessing the map on a different internet browser.
Click on your preferred language below to download or print a PDF (non-interactive) version of the TRUECare Roadmap:
Below are further resources and informing materials about consumer rights and benefits provided within the Solano Mental Health Plan. If you need more information, please call our ACCESS unit at 1-800-547-0495. Nondiscrimination Notice
SpanishTagalogBeneficiary Handbook - Specialty Mental Health Services
Paper formats of these forms are available without charge upon request. Please contact Quality Assurance at (707) 784-8323 or at [email protected]. Requests will be processed within five (5) business days.
SpanishTagalogSolano County MHP Provider Directory
To see the current provider directories for Solano County in English or Spanish, please click here.
Notice of Privacy Practices
EnglishSpanishTagalogCombined Consent Information Packet - Behavioral Health Treatment, Telehealth, Email and/or Text
EnglishSpanishTagalogConsent Agreement Signature Page
Acknowledgement of Receipt
Authorization to Release Medical Information
English Spanish TagalogBBS Notice to Clients
English Spanish TagalogFor more information on Patient's Rights and associated informing materials, including our Advanced Directive Fact Sheet and Beneficiary Rights and Problem Resolution Guide, please visit the Patient's Rights webpage by clicking here.