In-Home Supportive Services (IHSS) Eligibility

To be eligible for IHSS, you must be one of the following:

  • 65 Years of Age or Older
  • Legally Blind
  • A Disabled Adult or a Disabled Child. 

You must also:

    ·         Be a California resident
    ·         Live in your own home.  Your "own home" is any place you choose to live, except a 
          nursing home or other out-of-home care facility, licensed or not.
    ·         Be a United States citizen or an immigrant lawfully admitted for permanent residence.
    ·         Be eligible for Medi-Cal in the county you are applying for IHSS services.

And, either:

o   Receive or be eligible to receive Supplemental Security Income (SSI) / State Supplemental Payments (SSP).


o   Meet all SSI / SSP eligibility criteria except for income or citizenship / immigration status.

·         If you do not receive SSI / SSP, your income and personal property will be used to determine your eligibility for IHSS. 


Other Criteria for IHSS


·         Income:  If your income is above the SSI / SSP limits, you may be required to pay for a portion of your IHSS benefits.  This is called a “Share of Cost”. 

·         Personal property may not exceed $2,000 for an individual or $3,000 for a couple.  

·         Property that IS NOT included in determining eligibility includes:

o   The home you own and live in

o   One vehicle required for transportation to and from medical appointments / work

o   All life insurance policies, if the combined face value is not more than $1,500

·         Property that IS included in determining eligibility includes: 

o   Cash on hand

o   Checking and savings accounts

o   Value of stocks, bonds and trust deeds

o   Real property other than the home you own and live in

o   Additional automobiles and recreational vehicles

o   Promissory notes and loans


How to Apply for IHSS


·                 During regular business hours: Monday thru Friday, 8 a.m. - 5 p.m.,
 except holidays, call the ODAS IHSS Referral Line at (707) 784-8259
and provide as much known information listed below for the person in need of IHSS:

• Name • Relationship to you and Phone Number
• Gender • Services being Requested
• Address • Diagnosis and Symptoms
• Phone Number • Primary Medical Provider Information
• Date of Birth • Primary Medical Provider Phone Number
• Social Security Number • Name of Insurance Coverage
• Ethnicity • Medical Record Number
• Names and Relationships of Others in the Home • Language Spoken
• Guardian / Contact's Name • Name of current or prospective care provider (if any)
• Whether there is Smoking or Pets in Home

               Please Note: There may be a waiting list.

  • Beginning in August  7, 2017 you can access an Electronic Timesheet provided the State of California website, by going to: 




  Interactive Voice Response (IVR)/Interactive Web Response (IWR) System has arrived!!

  •              IHSS recipients and  providers can now instantly access the most recent  IHSS case and payroll information  by phone or internet - 24 hours a day!
    • Recipients may ask: Who is my social worker?, Was my IHSS application granted?, When is my next reassessment due? or How  many hours can my provider work?

    • Providers may ask: Was my timesheet processed?, Am I eligible to claim travel time?, When was my check mailed?, or may I request a replacement time sheet?

To access IHSS Information using the IVR System:

IHSS Recipients call: 707-784-8915

IHSS Providers call: 707-784-8914

To access IHSS information using the IRW System:

IHSS Recipients:  

  IHSS Providers 


IHSS Contact Numbers:

For information regarding your IHSS application or your current IHSS Services, please call


For assistance with finding an IHSS Caregiver, please call


For provider enrollment or provider orientation, please call  


 707-784-8753 or go to:


For questions about your paycheck or wage verifications, please call     




To request timesheets, please call  



To fax documents, please fax to



To submit any forms, please mail to:

        County of Solano, IHSS
        275 Beck Avenue, MS 5-110
        Fairfield, CA 94533

To report suspected fraud in the In-Home Supportive Services program, call (707) 784-8259.